Dear 8Twelve Partners and Customers,
We regret to inform you of a data security incident at 8Twelve Financial Technologies ("8Twelve"). A vulnerability was identified during a routine database upgrade, exposing certain personal information shared with 8Twelve Mortgage Corp. ("8Twelve Mortgage").
Our network operations team promptly discovered and secured the open port and non-password protected database that may have contained Personally Identifiable Information (PII). Our engineers verified that no data was downloaded from the intruding IP address.
The impacted information may include name, email address, telephone number, address, and some financial details used to start the loan application process. We want to assure you that no sensitive information was involved in this incident.
At 8Twelve, the privacy of personal information is of utmost importance. We took immediate action to address the incident, including retaining a security consultancy firm and engaging a premier AWS Technology Partner to manage our cloud services. Our partner provides real-time monitoring to prevent security holes and protect against malware.
As standard best practices, we advise you to be cautious of unsolicited communications asking for personal information and to avoid clicking on links or downloading attachments from suspicious emails. At this time, we are not aware of any fraud involving your information as a result of this incident.
For more information or if you have any questions or concerns, please contact our Compliance team at 905-554-4332 or 1-877-812-8128, toll-free Monday through Friday from 9 am – 6 pm Eastern, or email firstname.lastname@example.org.
8Twelve Financial Technologies